Mrs. C
CLARKSVILLE, TN | 2025 Chevrolet EquinoxJune 27, 2026
My driver side seat belt broke and my service advisor Chris made sure I was taken care of with a rental car while I waited for it to be fixed. While my seat belt breaking wasn't ideal, the customer service was exemplary.
Response from Serra Chevrolet Clarksville
June 28, 2026We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Clarksville. Please let us know if there is anything else we can do for you; we are more than happy to help!
Alfred P
CLARKSVILLE, TN | 2017 Chevrolet 1500 SilveradoJune 26, 2026
Great service friendly atmosphere
Response from Serra Chevrolet Clarksville
June 28, 2026Alfred, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
JAMES F
CUMBERLAND FURNACE, TN | 2026 Chevrolet Silverado 1500June 26, 2026
Mr. Paul Horton my salesman there is a great asset to your dealership. He is very professional while being very polite and accommodating.
Response from Serra Chevrolet Clarksville
June 27, 2026James, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kit W
CLARKSVILLE, TN | 2018 GMC 1500 SierraJune 25, 2026
N/A
Response from Serra Chevrolet Clarksville
June 27, 2026Kit, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WILLIAM P
CLARKSVILLE, TN | 2026 Chevrolet Silverado 1500June 23, 2026
My salesman Johnny he was very helpful and he listened to me what I was looking for in a vehicle and very professional
SHANE D
CLARKSVILLE, TN | 2026 Chevrolet EquinoxJune 22, 2026
Everyone was so helpful and kind! We bought two cars in a week and will refer everyone to you! My salesman josh was awesome and JJ , Jerry , all of the managers and Victoria were amazing! We have known Jj and Jerry for 25 yrs and they have always been the absolute best!!!! Thank you!!
Response from Serra Chevrolet Clarksville
June 23, 2026Shane, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Robert K
CLARKSVILLE, TN | 2018 Chevrolet 1500 SilveradoJune 22, 2026
Much better Service than last time. I talked to the service manager about my concern from last time, and he was very grateful that I brought my concerns to him. This time, no findings or surprises once I got home.
Response from Serra Chevrolet Clarksville
June 22, 2026Robert, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ms. A
CLARKSVILLE, TN | 2026 Chevrolet EquinoxJune 19, 2026
I was disappointed with my experience. Upon arriving, I was not greeted or offered assistance despite being on crutches and wearing a large knee brace. Several employees were standing nearby, but I had to walk to the service desk myself to get help.
After my oil change, one of my tire pressure sensors was not reset, causing a warning light to come on about 10 miles down the road. When I called, I was told to bring the vehicle back, even though I am currently unable to drive due to my injury and must find someone else to take it in. The staff seemed unconcerned and offered little apology for the inconvenience. This was my first oil change since purchasing my vehicle from this dealership, and overall, I was not impressed with the customer service or attention to detail.
Response from Serra Chevrolet Clarksville
June 21, 2026We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (931) 552-2020 when you have a chance. Thank you, and we look forward to hearing from you.
RICHARD G
CULLEOKA, TN | 2026 Chevrolet ColoradoJune 18, 2026
Great service! Friendly and thorough!!
Response from Serra Chevrolet Clarksville
June 19, 2026Richard, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Steven D
CLARKSVILLE, TN | 2022 Chevrolet 1500 Silverado LTDJune 17, 2026
Service was quick
Response from Serra Chevrolet Clarksville
June 18, 2026Steven, we're glad everything was completed quickly and to your satisfaction. Please don't hesitate to reach out if there's anything additional we can do for you.